Job Description

Technical Training Specialist

The power of AEP comes from our valued team of unique employees.the best in the business! We're proud to be one of the largest electric energy companies in the U.S., powering over 5 million homes and businesses, spanning across 11 states. We're passionate about making an innovative difference in the communities we serve. We're powering the future today! Are you a skilled and motivated Technical Training Specialist, seeking a new opportunity near Pataskala Ohio? Join our team today! This position will be fully onsite effective June 1, 2025.

This position will design and deliver technical training for telecom technicians. Oversees the design, development, implementation and delivery of high impact, cost effective technical education to provide employees with knowledge and skills required for current job responsibilities and advancement opportunities. Incorporate human performance concepts, safety, policies, procedures and common work practices into learning and training. Coordinate and conduct learning and training in collaboration with business unit management and corporate groups to meet organizational goals.

What you'll do:

• Directs the development, communication, and implementation of a learning strategy by conducting learning/training needs assessments. Forecast, plan and analyze for learning and training needs based on demographics and staffing changes. Consult with management and employees on learning and training priorities.
• Oversees the scheduling and coordination of technical training. Communicate training calendar, courses and learning opportunities to management teams and employees.
• Lead the teaching, instructing, facilitation and evaluation of learning and training activities including rules, knowledge, information, job skills, job/task demonstrations, and proctoring tests, assessments and evaluations.
• Coordinates the design and development of technical curriculums, courses and training resources including instructor-led and online course content, presentations, manuals, handouts, job aids, games, job task analysis documents, job performance measures, hands-on demonstrations and assessments/tests. Incorporate human performance concepts, safety, AEP/industry best practices and lessons learned into training.
• Guides the research and selection of the appropriate training resources and tools. Negotiate and coordinate with vendors and OEMs as required.
• Maintain collaborative working relationships with management team, employees, internal and external partners and vendors to develop and deliver training.
• Oversees the administration and proper maintenance of electronic and physical training records/qualifications, reports, budgets, measurements and cost/value analyses for learning and training programs and activities. Use the AEP learning management system to index courses and to record training, certifications and seminars in accordance with AEP policies and procedures and government/state regulations.
• Facilitate training projects, committees and meetings as assigned.

What we're looking for and what you'll get:

Technical Training Specialist Principal PG 8 ($114,445 - $144,160)

• Education requirements: High School graduate/GED.
• Work Experience: Twelve (12) years' technical work experience in related area OR Six (6) years' experience as a Training Specialist Senior.
• Required Licenses/Certifications: Valid driver's license.

Technical Training Specialist Senior PG 7 ($109,243 - $125,034)

• Education requirements: High School graduate/GED.
• Work Experience: Nine (9) years' technical work experience in related area OR Four (4) years' as a Training Specialist.
• Required Licenses/Certifications: Valid driver's license.

Technical Training Specialist Staff PG 9 ($146,730 - $169,304)

• Responsible for the development, communication, and implementation of a learning strategy by conducting learning/training needs assessments. Forecast, plan and analyze for learning and training needs based on demographics and staffing changes. Consult with management and employees on learning and training priorities.

• Facilitate scheduling, coordination and improvement processes. Develop and Communicate training calendar, courses and learning opportunities to management teams and employees.
• Teach, instruct, facilitate and evaluate learning and training activities including rules, knowledge, information, job skills, job/task demonstrations, and proctoring tests, assessments and evaluations. Lead improvement teams and instructor development.
• Coordinate the design and development of technical curriculums, courses and training resources including instructor-led and online course content, presentations, manuals, handouts, job aids, games, job task analysis documents, job performance measures, hands-on demonstrations and assessments/tests. Incorporate human performance concepts, safety, AEP/industry best practices and lessons learned into training.
• Utilize industry best practices to lead the research and selection of appropriate training resources and tools. Lead improvements and updates of training resources. Identify, negotiate, and coordinate with vendors as required.
• Develop collaborative working relationships with internal management team and employees. Establish new relationships with external partners and vendors. Engage in external outreach including recruiting events and tours.
• Develop and analyze metrics to measure success.
• Apply expert proficiency to identify, analyze, design, and initiate solutions to highly complex problems requiring specialized knowledge and/or problem-solving techniques.
• Identify industry needs and lead system wide teams and initiatives to deep dive into solutions. Actively engage with industry platforms to share information and gain insights. Serves as an industry expert in targeted areas.

• Education: High School graduate/GED.
• Experience: 12 years of related work experience with 5 years of leadership or training experience preferred.
• Licenses/Certifications: CDL may be required for some locations/positions.

Other requirements:

• Preferred telecom technical experience.
• Physical demand level is Sedentary.
• Associate degree in Power Plant Technology or related field preferred for Generation.
• Associate degree in Electrical, Mechanical, or Industrial Technology or related field preferred for Transmission.
• Excellent oral, written and presentation skills required.
• Thorough knowledge of assigned area's technical work processes, procedures and safety standards.
• Strong computer skills including Microsoft office suite software.
• Maintain a high level of knowledge of federal, state and AEP safety, health and environmental training requirements.
• Travel required.
• Exempt (unpaid) overtime required.

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Compensation Grade: SP20-007

Compensation Range: $85,081.00-106,352.50 USD

The Physical Demand Level for this job is: S Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

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